Policy

Security
  • Information security is completely committed.
  • It is strictly forbidden to use images and information on FAGI website for any purpose without the consent of our company.
  • Filming or taking picture is not allowed at FAGI office and factory.
  • 50% deposit and balance paid 50% after delivery.
  • Cash or transfer payment
  1. For bank transfers, please follow this transfer information:  PO number/Order code + Phone number.
  2. Take a screenshot and send it to Zalo (0988237326) to confirm the payment.

The goods will be delivered after successful transaction.

Service

  • With the desire to well meet the needs of customer, FAGI is of the following services:
    1. Consult and design as required: Make the design according to the ideas or samples of customers (stuffed animal, backpack, keychain, pillow, plush toys, etc).
    2. Minimum order quantity (MOQ) is 500pcs.

    Any question please contact us via:

  • Email: loan.phan@fagi.vn or info@fagi.vn 

  • Hotline: 0988 237 326

The inner district of Ho Chi Minh City:

  • Delivery and pick up within days.
  • The freight will be charged according to the carrier’s fee.

The suburbs of Ho Chi Minh City:

  • Delivery time will be from 2-7 days depending on specific area.